Terms & Conditions


Bookings and Payment

  • Tour-bookings will be valid consequent to MAHTEB Ethiopia Tours confirmation of the booking by fax, email or letter. Contracts and Tour-Agreements will only be valid after being signed by both parties.

  • 25% of the total tour costs must be paid two weeks after signing of Tour Agreement by both parties, the remaining amount of the total costs must be paid 30 days before the commencement of the Tour to Awash Bank of Ethiopia. Wegderes Degu Account number 01336068775200 SWIFTCODE AWINETAA

  • If at that time complete payment has not been received, MAHTEB Ethiopia Tours is not indebted to conduct the Tour.

    • CANCELLATIONS

  • Cancellations of confirmed bookings received more than 30 days prior to departure are subject to a cancellation fee of 10% of the total Tour Costs.

  • By cancellations received 30 – 20 days before commencement of the Tour, 25% of the total Tour costs have to be paid.

  • By cancellations received 19 - 10 days before commencement of the Tour, 50% of the total Tour costs have to be paid.

  • By cancellations received 9 – 3 days before commencement of the Tour, 75% of the Tour costs have to be paid.

  • After that, 100% of the Tour costs have to be paid.

  • We strongly recommend our clients to effect cancellation insurance.

    • RESPONSIBILITY AND LIABILITY

  • The staff of MAHTEB Ethiopia Tours will conduct every Tour as agreed with every individual client to the best of their ability.

  • However, MAHTEB Ethiopia Tours cannot be held responsible for cancellations and over-bookings made by third parties such as hotels, airlines, transport companies or other Travel agencies. • Although we only make use of safe and well insured cars and other materials and every possible care is taken to safeguard our clients and their properties, MAHTEB Ethiopian Tours cannot be held responsible for any loss or harm of personal goods, consequences of sickness, accidents or calamities.

  • All extra costs resulting from above mentioned situations are for the client’s own account.

  • MAHTEB Ethiopia Tours will use its best efforts to assist as an agent for our clients in dealing with third parties and in cases of need such as theft, sickness, injuries or other calamities. • All claims are subject to the jurisdiction of the court of Ethiopia.

  • Our clients are obliged to travel with a good travel- and health insurance.


PRICES

  • MAHTEB Ethiopia Tours prices can be provided upon request. Prices are not fixed but depend on infrastructure prices (depending on the season), hotel-, salary- and fuel prices and currency exchange rates. GUARANTEE

  • If MAHTEB Ethiopia Tours has to cancel a Tour, due to personal or financial circumstances or in case of calamities, unrest or war we guarantee a restitution of 75% of the total Tour costs if the cancellation is done more than 7 days before departure.

  • By cancellation 7 – 1 day before departure the restitution will be between 35% and 50%. (Depending on the costs, which are already made). However, MAHTEB Ethiopia Tours can only guarantee restitution of Tour Costs after commencement of the Tour of costs which are not yet made. This depends also on the willingness of third parties such as hotels and car-owners to refund payments which are already done or to cancel payments which are not yet done.

MAHTEB Ethiopia Tours offers increasingly popular alternative types of travel experience. Our tours sales team is always at the ready to provide unique and innovative customized programs, exclusively tailored to the particular interests, budget, taste, and schedule of clients.


MAHTEB Ethiopia Tours Explore the Beauty